This store is literally the reason I came back to Verizon. I called shortly after they opened and spoke to Charlie. He is the store manager. Charlie was extremely polite and listened attentively. He apologized (even though it was not his fault) about the awful customer service I had previously experienced at another Verizon location. He assured me if I was willing to come in they would take care of me.
Charlie assured me I would be taken care of as soon as those before me were taken done.
Charlie set me up with Tony. Tony was very polite, helpful and informative. There were a lot of hoops to jump through to get back with Verizon and keep my number but they made the entire experience smooth. The entire atmosphere at this store was very inviting. I would highly recommend this Verizon location overall but extra shout out to Charlie and Tony!