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  • Giving Pier 215 2 stars just breaks my heart, but unfortunately it's exactly how it is. Now mind you, I went to this restaurant TWICE. Went to dinner with my friend then went back the next night to take my parents and husband. If I hadn't gone the next night with my parents I wouldn't have given them 2 stars. I would have given them 5 stars all the way. HOWEVER, the service on my second night- which counted the most to me because I was with my parents and husband was so awful it dropped them to 2 stars. The second night dinner, they served appetizers at a decent pace. But it was the entree service where everything just dropped in service and food! They served my dad's fish and chips first and literally from that point on everyone else's entrees was served a pain staking 10 minutes later, and no still not at once! I mean next entree was served 10 minutes, then the next 10 minutes the next entree and the next 10 minutes and finally my entree which was scallops risotto came. Ruined the mood, as I felt like my dad had already finished his mean and I barely started. Also my husband ordered the braise short ribs and again, server forgot his rice! We sat there 5 minutes trying to find her and figuring out where the rice was. The server didn't check up on us and she did say the dishes were delayed but no, it was beyond delayed. Who is expediting? They can't time our food correctly? Also where was the GM? I saw him walking around, and not even an Hello or kitchen explanation on the delayed food. So disappointing! Food was great, no doubt. But the short ribs were tough. Definitely expected it to be much more tender. So disappointed at this place. I had a fantastic first experience and it was flawless from service to food, but unfortunately literally the next day I dined here it was night and day. As if they all just give you that dog and pony show the first night only to trick you to come in next time to have the worst service ever!! They could've done better. Especially when they set that standard for me the first night, you best your ass I am pissed when you barely even delivered the next night. Service, kitchen expediting needs work!
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