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http://www.openvoc.eu/poi#funnyReviews
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  • Ordered glasses on a Friday afternoon and picked out a frame that was scratched. The bill was almost $900, so we asked if we could have a new frame, not the store sample.The store clerk promised to order a new frame, but could not give us any time frames. We called the owner, Fanny, on Monday at around 1:00 PM, after having to argue with her daughter for 10 minutes to get her name and phone number.Fanny informed me that 5 minutes after we left the store, they realized the frame was not scratched, just dirty, and they decided to use the store frame to make our glasses.I asked her if she didnt think it would have been appropriate to call us and let us know that they had decided not to get us a new frame. I never even got to ask about the time frame of when the glasses would be ready. Fanny was arrogant, rude, and screamed at me in French and English. She lectured me that she has been in the business for 25 years, and then went off on this random tangent about how her employees had watched her give birth to her children? Not sure what that was all about, but in the end she screamed some more, and I asked for a refund and she hung up on me. It was a big waste of time, and I would say go anywhere but to these stores - they are all owned by the same woman.
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