This place has Terrible, I repeat, Terrible service! The hostess that sat us was in a bad mood and threw our menus on the table and simply said, "Here you go". I said, "Thank you" and got no response from her. Then it took the waitress in the bar area 15+ minutes to even acknowledge that we were their and take our drink orders. To be safe we just ordered our food as well so we wouldn't have to wait another 20 minutes for her to ask about that. My bf ordered a soda, a root beer, which is supposed to be free refills, but they ended up charging us for each one that he drank. It was also in bottles so I dk if that made a difference, but we didn't ask for that and I think it was very grimey for her to not have told us that we were paying for each one and to have not brought the soft drink in a cup like she did mine. Terrible. Then when she did bring our food (I ordered the $14 jack daniels platter) she just left it on the table and didn't ask if we needed anything until we were almost half finished with our meals. My bf couldn't eat his wings cause she didn't bring enough bleu cheese and mine was terrible cause all of the yummy dipping sauces for my huge platter were left off the plate. Needless to say the staff here really needs a lesson in customer service and satisfaction. I would NOT recommend coming here. The service is terribly unfriendly and not honest and the food is average at best. Just drive a little further to the Applebees on Rainbow and Spring mountain and you won't be disappointed.