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  • I was bribed with my refund to delete my review. I read on the yelp website that it is illegal to bribe to alter or delete my review. So here it goes, I first found Sophia from Groupon. I called other businesses, but she was the first to get back to me. I was planning Mother's Day and I didn't realize I should really look into her work and herself as a business. I didn't think much of it, because she was located inside of Canyon Falls Spa and Salon, where i have previously had hair extensions done and was an awesome job. I arrived at Canyon Falls, and Sophia was sleeping in her room. The receptionist texted and had to continuously call her and woke her up. I should have left and went with my gut feeling, since i had my 3 year-old with me. I showed her pictures of what i wanted. She rushed me through explaining it and kept saying yeah yeah i make it look good. And drew outlines, didn't measure and reassured they would be even and smaller than the outlines. Since this is her profession and i have had my eyebrows done twice before and came out wonderful, i thought she knew what she doing. 3 1/2 hours later, a mistake that i will live with constantly every day looking into the mirror at myself has been made. They weren't even at all. Not the shape i had requested. I decided to treat myself for mothers day, am now emotionally and physically scarred. I will let you be the judge. This isn't like a bad hair cut, this is my face! PERMANENT makeup on my face. I called her an hour later and Sophia told me that she will fix her mistake and i have to do a retouch $50 in a few weeks. I then went to 3 different estiticians and Dr. Smith, they all had the same terrible news: SHE MESSED UP MY FACE and they were in disbelief she was liscenced. She refused to give me a refund and hung up on me when i let her know the situation. A MONTH LATER, she called me and asked me to bring my laptop and meet her at BJ's Bar and she will bring a money order. I asked her to bring cash instead. I lost trust in her from everything that has happened. She then met me. 2 hours it took, to get my refund back. I had to get the bartender involved and be the mediator. Anyway, i decided to write this, in hopes to save other fellow women of making one of the biggest mistakes of their lives.
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