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| - My co-workers and I had a disappointing lunch experience at Dears Cafeteria last Friday. The five of us ordered 4 different items. When asked, none rated their food plus drink higher than 2.5 stars. Details as follow:
1) Popcorn chicken on rice (2 orders).
- one rated 2.5 stars. She said the food tasted okay. The food came in a medium sized black bowl with chicken on top of rice. There was only few pieces of chicken; the rest was white rice. Given the entree was predominately rice, and the portion was small, she found it over priced.
- the other rate 2.5 stars. She had similar comments as the other female coworker, plus complained that the restroom had NO HAND SOAP. We told a waiter about it, and he said they ran out so there was no refill. I thought how unhygienic it was for diners to not be able to wash their hands after using the facilities.
- both co-workers ordered a bubble tea ($3 with meal order). Both said their drinks tasted bland at the beginning, but overwhelmingly sweet at the end.
- their food + drink came to $14 with tax per person. They found it too expensive for just a bowl of food (mostly rice) and a 12 oz drink.
2) Bacon Wrapped Mushroom (1 order) - my co-worker also ordered a drink. He said the food and drink tasted okay, but it was really expensive. Believe it or not, the total bill for one snack and one drink was $15 with tax. Just too expensive. 2.5 stars.
3) Stewed Pork Rice (1 order) - 2.5 stars. She said it tasted alright, but nothing special. The portion was just too small. She said her drink tasted alright.
4) Eel on Rice (my order) - 1 star. And I gave it all to the 2 pieces of eel. I would give services negative star if I could. How bad was the services? I waited over 40 minutes for my food. My co-workers were all done eating their food, yet my eel on rice was nowhere in sight. I knew the duration for sure, because I checked my Yelp check-in time before I waved down a waiter to inquire about my order. He said they were rushing it. Yet, I waited approximately another 5 to 10 minutes. I put my elbows on the table, rested my chin on both of my palms, and put on a blatantly bored look. He was unmoved. When the food arrived, there was no apology/thank you for the wait. There were two small pieces of eel. The rest was boiled vegetable. NO SAUCE on rice whatsoever. I ate one whole bowl of white rice with the little sauce that was glazed on the eel. The saving grace of the entree was that the ingredients were fresh, and the eel was delicious. Mind you it was 2 tiny pieces of deliciousness; the rest was plain white rice and boiled vegetable.
By the way, the same waiter gave us the wrong bill (way cheaper though) at the end of meal. We found out and told him to give us the correct one. As the place wasn't busy, the error seemed to be unusual.
I finished the meal wondering if Dears Cafeteria really wanted to be in lunch business. For one, all the food came out slow, not just mine. The kitchen was clearly unable or unwilling to handle a lunch rush. Why wouldn't management add staffs to handle Friday's lunch hour, the busiest meal on a weekday? Secondly, the restaurant is not big, but it was quiet and mostly empty when we visited (remember it was Friday lunch time). The low value (food/services/price) had a lot to do with the lack of lunch business. Do they want a lunch crowd or not?
The average of 5 ratings is 2.2 stars.
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