This place is billed as a 5 star hotel and spa. It is not period. This place is nothing more than a condo building that failed to sell so they turned it into a hotel to generate revenue. This place might appeal to families and people who like a little less hustle and bustle but if you came to Vagas to have a good time there are much better "5 star" hotels.
Plus
1. Rooms are spacious and modern.
2. Huge bathtub was good for soaking
3 Free valet parking
Minus
1. Its off the strip. You have to walk a good 10-15 minutes to get there
2. No casino
3. There is an amenity fee but there ironic thing is there are no amenities!!! The pool is tiny (and I mean really tiny), ditto the gym. There is one overpriced restaurant and a Starbucks in the lobby and thats it! You get more amenities at Circus Circus (which costs $50 a night).
4. All the rooms have a microwave and a stove but no coffee pot. Seriously. Who comes to vegas to cook on a stove. Space could have been much better utilized. Only thing I want in a hotel is the ability to make a cup of coffee when I want it. Not here
5. Front desk is small and gets backed up at busy times. Expect to wait in line.
6. Hotel does not have a capable 24 hour cleaning service. If you arrive at the Venetian at 7am they will find you a room. Not here. You have to keep to regular hotel check in and out hours. This is completely out of line from all the other hotels on the strip that are used to the 24 hour nature of this city. We arrived at 9am and made to wait to check in until 11am. Front desk let it be known that they were inconvenienced by the early checkin.
7. The doors to the hotel are not very well designed. There are no automatic doors. A minor inconvenience as you are coming and going but a serious pain when you are arriving with luggage. There are no bell hops and so it just made check in and check out feel like a root canal.
8. Master switch was a royal pain. None of the lights would turn on unless this was turned on. Cleaner would turn it off on a daily basis and it just rubbed us up the wrong way.
9. Security guard nazis will not allow you into the elevator without a room key. Seriously, is this Sprint Break at Panama City?
10. AC unit in our room had a hard time getting below 68. I like to sleep in cold temperatures.
The only saving grace about this supposed 5 star hotel is that we used Priceline ($125 per night on a summer weekend) and we didn't pay full price. I was expecting much more but in the end we got what we paid for. I would have been livid had we paid full price.