The first time I ever went to La'Wan's I was excited, I assumed I had stumbled upon a good place. On my last visit I placed an order to be picked up on my 45 minute lunch break. I was told 20 minutes...they took longer. I ended up having less than 10 minutes to inhale the food, with them only being 5 minutes away from my job. It was nasty. I ordered a shrimp and fish combo plate (about $17) with 2 sides. My fish was plain, I had 4 cold shrimp, my mac & cheese was swimming in oil and the greens was okay (might have been the cause of the toilet visits the next day). I ended up forcing the mac and cheese down my throat so that I could finish my 12 hours shift. I kept the remaining part of the plate and took it back the next day.
I spoke to a gentlemen who was okay with refunding my money until he opened the tray. He asked me where the mac and cheese was? I explained to him I ate it in hunger but it was disgusting. Due to it being missing he then told me that he could only refund half my tray....it was $17 bucks and because I could only eat the mac and cheese you want to deny me a full refund...uhhh okay...the logic being??? Then got the nerve to ask when did I come in...around 8-9 pm his response was "well I was cooking then, I fixed this tray, it wasn't nasty" and you know this how? Did you taste my food? And because you were cooking do you think you can't produce nasty food? Since then I have not been back, completely upset at the audacity of this man. To be honest I've heard a lot of complaints since they have moved across the street. Go back to the hot box and lower your prices, because you got ridiculous and nasty once you crossed the street!!!