This is a updated review... Rob was great that part didn't change... but after getting the final bill we will still owe a ton of money to AT&T. We were told that it would be an easy thing no problem. Sprint would send us an american express card to cover our final bill... That did not happen they only sent us a little bit over it. Make sure to get everything explained to you before making this mistake! and don't fall for the "Free" stuff they tell you you can have...they take it off what they give you.
Highly disappointed and we have only been with Sprint for barely 2 months...