my overall experience was ok but not going back again . my car broke down and i called for a free tow as their website indicated . the lady on the phone told me it will cost me less than a $100 total including the free towing . when i went to the shop the next day they quoted me $177 for a job they claimed took an hour and half . even though the repair takes 20 -45 minutes max. and based on their rate ($95/H) the job should have costed $30-75 .i ended up paying $159 .they started the work without my permission or an official estimates. clearly took advantage of my situation . they also suggested other unnecessary repairs with outrages parts markup (100%-200%) .
+ i would like to add that the part they installed is different than the part they put on the invoice ,probably to avoid warranty repairs .
edit: please post the video and i will remove my review .