I am embarrassed to say how much I paid this company for nothing - thousands and thousands of dollars. Reports were terribly late, my reps cared nothing about me or my company and the customer service was abysmal. Additionally, they charged my company for 2 months of service after I cancelled, then acted like I was crazy when I very kindly & calmly asked them to remove the charges worth over $5000. I remember him telling me to calm down when I couldn't have been more chill about thousands of dollars leaking outta my bank account. SO patronizing, and without apology.
Additionally, the reports come off of SEO Moz. I mirrored their "reports" in my MOZ dashboard. It was then I decided to just do it myself.
I wouldn't recommend this company to anyone or any business. Shady and concerned only about THEIR bottom line, not the growth of YOUR business.