I used to always like the 2 people sushi/sashimi combo at Sapporo, but today I experienced the worst service.
Walked in at 6:30pm, we were directed to sit at a tiny table that could barely accommodate 2 plates. So we requested to change sits to a booth.
One waitress promised us ok but told us to wait for 5 min because she needed to clean that booth. We of course said ok and were patiently waiting. However after 1 minute, 2 guys came in and another waitress directed them to the booth I wanted immediately. I didn't argue with the waitress because I saw there were at least 3 other booths either available or getting vacant soon. So we told the waitress we could take the next available booth instead.
However, for the next 3 available booths, each was given to customers that came in after us. Even after I told the waitresses every time that I wanted the next available booth. Seriously, do u not know what's first come first serve??
Ended up leaving the restaurant without ordering anything, but simply sitting there for half an hr seeing our table got taken.
Bad service intimidates customers more than bad food quality. I think Ichiban will be my favorite Jap restaurant in north york area now.