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  • This is truly sad... because it was a nice apartment before this all happen. I never had a problem here. At all. If anything broke Frank came... and we never hassled him too much because things rarely broke. I had a parking situation with another tenant but that's another story. The parking spaces are VERY close so it can be a problem if people DON'T know how to park. The problem came in when my apartment flooded... because the apartment above me flooded. She has about 2-3 inches of water and RIGHT before I went to bed one night it started... my smoke detector kept going off, and it was super annoying so I told my BF to take it down and we can call Frank in the morning. As soon as he took it down water started to come through it... that was already a huge sign and I no longer felt comfortable sleeping that night... but I was still going to try because I had to work the next morning. Soon after others started going off around the house and actually started to leak... I then called the hotline to get Frank out because something was seriously wrong and I didn't feel safe. No one would answer the hotline, I got nervous because by this time my whole apartment was leaking through whatever it could get through everything except my room and bathroom was leaking. It was so bad that bubbles started forming in my walls... anyway I called the fire department and they saw it said there was nothing they could do but we should try to call the hotline like we didn't do that before... the went upstairs to check the apartment above because we all figured it was something upstairs. They banged on the door and she came to the door, apparently she was sleeping but her living room was a mess! The fire department told me it wasn't safe to stay in my apartment that night. I knew by this time I wasn't going to get any sleep nor work tomorrow. Frank FINALLY came with some big vaccum and basically tried to blame her for the problem and vaccumed her apartment. I asked him to call the manager Joyce and he basically WOULDN'T! We then decided that we will stay at a hotel until tomorrow which is what we did. The next day she basically tried to refuse to give me another apartment saying that we needed to wait til ours was fixed again, but we went back before we talked to her and it was horrible the smell was bad and I started reading reviews online saying that the whole complex has leakage problems! I even read deeper and it just turned into a nightmare. I had to threaten to call the state before she gave me a new apartment. And get this it's smaller! But I STILL paid the same rent! She made me sign another lease for my last month and that was that. I was never late with rent, always kept to myself no problems and this is what I get. I would advise against this apartment but if it's last resort make SURE you have renters insurance and that you understand your apartment MAY flood.
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