This used to be a good office with friendly office staff. Unfortunately, I noticed the environment has changed within the past couple of years. The front staff is cold. They are like robots, obviously there just for a paycheck. I remember the staff used to be courteous and nice. At least personable. I don't know what happened or why they changed. You need to have a good personality when dealing with people. Especially in a Dr. office because sometimes people aren't feeling well. Once, I was about 5 minutes late. The front girl said "I have to see if the Dr will still see you because your late"...seriously?!!! How many times have I waited in the front office and then waited in the exam room for the Dr. And you say he may not see me because I was a few minutes late. My Dr. seemed to change too and was uncaring. I think it was because he was close to retiring and was just counting down his days. I am now seeing a Dr. at Dignity Health. Their office is how this office used to be. The front staff is nice and the Dr does not rush me. Plus it's close to home. Yay. So if you can tolerate unfriendly staff, go here and never be late because they will scold you like a child.