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  • The experience here has been appalling and doesn't deserve 1 star. First off no one ever answered the phone or returned emails or just had common courtesy for the clientele. We had an initial appointment scheduled and arrived to find another group still there and no one to help us as Cecily was completely occupied with the other group. Nonetheless, by the end of the appointment we ordered our bridesmaid dresses from here through Cecily.... And that was the last time we ever heard from her. After trying to chase someone down for months we finally heard from a new owner that said she was no longer there. Great. Our dresses arrive (3.5 months later) and nothing was correct. None of the colors even matched each other, one of the dresses even looked like it had been previously demolished. So now the dresses have been sent back and they are trying to match them all and we have yet to have a complete selection of bridesmaid dresses for a wedding that is 6 weeks away. Even asking for a discount or refunds (for dresses we still don't have in our possession that were $200!!) we were told it was Cecily's order and she would have to take care of it. Ummm... She's no longer an owner or involved and they expect us to chase after her when she didn't even communicate to us when she was part of this business? Yeah, no. Take care of it yourself since this wasn't our problem. At this point we are just keeping our fingers crossed we even get these dresses back BEFORE the wedding and by some miracle they fit perfect and no one needs alterations since we don't have any time left! Save yourself stress, money and annoyance and avoid this place if you can. You can thank me later. HORRIBLE.
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