My first time here. I did not get the lady's name who did my brows and lip but she did an extremely good job. She made sure she did not miss any spots redid my lip a few times and left both so smooth! Definitely will come back! I was a little skeptical of giving this place a try as I had read the previous reviews but not sure who they received service from. I was helped as soon as I walked in Saturday noonish in and out within 15 min.