I jumped on the Five Guys bandwagon just after they appeared in the Toronto region. While their burgers are excellent, there are several new places that will give them a run for the money....hence the drop of a star. While still good...they need to up their game now.
On our last few visits I thought that they've gotten cheap with the fries and service was just ok. No banter amongst staff, just the robotic courtesies one would expect from a McDonalds.
Although I'm still a fan, other places are starting to eat into their rating....