I just want to give a shout out to the Geek Squad at Best Buy. My wife and I pay a annual fee which covers up to three computers in the event they breakdown for any reason. We have have gotten nothing but top notch service from a group of great kids every time we go there. They're polite, friendly and treat us with nothing but respect. They never talk down to us just because they know a whole lot more about computers then we do. They work hard and enjoy what they don It definitely shows. Thank you.