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  • Went to the one in Arrowhead mall ---- couldn't get any help even though there was four or five employees working - I was pretty grungy from work and felt they truly looked past me. I did finally get some help and then they kept trying to up sell me - first a tin, then more tea than I wanted etc ... I had to be pretty firm as to exactly what I wanted and what I was going to pay for. 3 stars only because the tea is yummy. I prefer Souvia tea on 7th street by a ton and will gladly drive further for Souvia's great customer service and helpfulness. If teavana has a tea I just absolutely have to have - I'll order online or see if Souvia can get it.
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