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  • I've been coming to J-town's grocery store since 2009. Back then, it was still a little known backwater. Sometimes, it would be so empty that I would wonder how they could stay open. I had fond memories of visiting and exploring different items that you cannot get elsewhere. Now in 2016, the grocery store is filled with people, and mostly non-Japanese Asians. I am really happy that J-town is flourishing under this popularity, but I've experienced a significant drop in service qualities. One example is when we went to pay for the groceries, the cashiers barely acknowledge our presence. The only thing they say is the amount payable. No greetings or thank yous. Not even when we greet or thank them. I really enjoyed my visits in the past and I really hope, as a long time patron, that you need to re-think your customer service. Even if its just to get back to the bare minimum for grocery stores.
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