Everyone in the place was buying windshield wipers so it seemed for monsoon season so maybe the employees were tired of looking for the right ones...I went to this store three times for the same item. The first trip I did buy a gas cap for a different car which was no problem. The windshield wiper I got which the book on the isle stated was correct for my vehicle was not the correct type. The next day I went before work to exchange and the employee was very helpful but he got busy with another customer so someone else helped me and got a different brand which the book stated was correct. I tried to put it on but ran out of time and could not get it. I went back after work that day and explained to them it did not work and I was told there were additional pieces that were missing from the package to change the clip. Another employee asks the manager about it and he helped me and put it on the car but the cost went from $11.99 to $16.99 to $24.99 when I asked about the price he gave me 10% off and at that point I was tired of messing with it so I paid and left. I have had better experiences at other Autozone locations.