I have always liked stopping by in Bath and Body Works since a little girl. They have a huge selection of great scenting soaps and lotions and hand sanitizers. They still do and the greeters are very welcoming.
However, I am disappointed to say that the last couple of times the service has not been too great. First, I asked what was exactly on sale since the signs are very vague and nonspecific. The woman said everything on the shelf. So I picked out some Christmas gifts - and when I go to check out (the girls were being very slow, I think all of them were young and new) they say that those items are not on sale.
I tell the greeter that my experience wasn't too good and that the staff wasn't on the same page nor very expressive on what exactly was on sale. She asks if I want to talk to a manager, I say no because I am not looking for a big ordeal while I do my holiday shopping. She keeps asking me if I am sure and almost makes it seems like she is trying to force me to talk to a manager. Very annoying - but I leave and am not too bothered about this incident.
I will stick strictly their one product I buy every season and that is it.
Otherwise than that specific time - Bath and Body Works is one of my faves to stop in and shop in!