| rev:text
| - I wish I had read the reviews on "Yelp" before I contacted them! First of all, in no way I want to discourage anyone from adopting through this organization because they are still doing a wonderful thing!!! I haven't actually even talked to any of the volunteers there but even my limited experience left an unpleasant taste in my mouth and a feeling like I've wasted my time. So, my husband and I decided to adopt the 4th cat for our 1 y.o. recently adopted kitty as a playmate so she would leave the other two older cats alone. We were looking for a very particular type of cat (both looks and personality-wise) and somehow I found their website and one kitten there looked and sounded like an absolutely perfect fit, another one was close. That same night I filled out the application on their website which took over an hour, actually closer to 2, sent it off and then waited 3 long days for a promised phone call. As you may guess, nobody ever called. I did send them an e-mail the next day after I'd sent the application, letting them know about my application and 2 kittens we were interested in. No reply. My husband called them and left a message. I was so puzzled. My thinking was: "Their goal is to find a good permanent home for a pet, so the sooner they get someone adopted out, the sooner they can go and save another life from the e-list, so it only makes sense that they will try and get in touch with potential adopters sooner". On the 3d day, I sent them another e-mail asking if they ever received my application and inquiring whether that kitten was still available or not (the other one had already been adopted and they posted it on facebook). They did respond to my e-mail promptly that time saying they didn't have a record of my application and that the kitty had already been adopted, they also suggested filling out the application (again?). My problem with them is not that we didn't get the kitten (there are way too many unwanted cats looking for love and permanent homes, we knew we would very soon find the one we were looking for) but poorly designed website and poor communication. Maybe it was just my experience and maybe there was a glitch on the website, but after I sent the application I never got any confirmation e-mail like some other organizations send which left me wondering if it ever made it there. After reading some other reviews it's apparent that there's a problem with it and even sounds like they know about it but it hasn't been fixed yet. There was no response after my first e-mail. The phone call was never returned. And then I turned to "Yelp" and unfortunately I saw a few negative reviews with even worse experiences... We had other options, I mean other cats we could have gone to look at but we didn't want to create any confusion and give hope to anyone else, so we were waiting for them just to let us know whether that one was still available. It takes maybe 1 minute to write "no, he's been adopted". Maybe I've been kind of spoiled by my experience with a few other organizations where people would always reply promptly to any e-mail and were always there to help you find your new family member and they are volunteers as well (as an example, I had very pleasant experiences with "Lost our home" foundation and "All about animals rescue").
What would have I done differently if I had read the reviews here first? Well, we wouldn't have got our hopes up when we saw that particular kitty. I would have E-MAILED them a copy of my application, just to make sure it got there or, maybe even, instead of spending 2 hours on the application that may never get there, I would have only e-mailed them and called to find out about the availability of the kitten. I would have called them every day leaving a message. I wouldn't have spent 3 days anxiously waiting to hear from them. But knowing my husband, after reading the negative reviews, he wouldn't have wanted to deal with them. I do love the idea behind their work, I do think it's extremely important to make sure that you adopt animals into a loving suitable home where they will stay forever, but sounds like they at times get carried away with it. In retrospect, I'm very glad we didn't get involved with them. We ended up adopting our little girl through "HALO" and couldn't be happier! So, if you do decide to adopt from them, just keep in mind that you may not get the animal you have your heart set on. I do hope that your experience with them will be a positive one though, and you'll be left wondering if I was writing about the same organization.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)