It seems like some may have had a bad experience in the past however, it seems like the tables have turned! Mom and daughter duo did my girlfriends and my nails beautifully! Even repaired some damaged nails that another salon botched badly! Get the shellac. They take their time and make sure it gets done right the first time. Plenty of beautiful colors to choose from and the prices aren't too bad either. Very sweet women who cared to get to know just enough about you.