First time trying Paramount Fine Foods - heard both positive and negative things about their other locations and had to try this for myself.
This is their newest location. They had been open a few weeks when I visited with a large group of friends. The good news is they were able to accommodate the large party on short notice. The staff were polite, but because it was so busy they were not as attentive as I would have liked. We had to make several requests for garnishes, drinks and cutlery.
The nightmare came when it came time to order. You had to navigate yourself through the crowds of people to the other side of the restaurant to place your order. They had so many staff around I don't understand why they don't have table service. The nightmare continued when the food took over 45 minutes for everyone to receive their food. Some orders came within 15 minutes, others took up to 45 minutes. By the time the last people received their food the first group of people already finish their dinners.
I was one of the first ones to receive their dinner but it was cold. The beef was very tough - couldn't stab it with a fork and had to use my hands. The rice was quite bland and the salad wilted. I also tried the butter chicken pizza which was ok. Mixed reviews from the other people we were dining with as well - the grilled chicken was good as was the other barbecued items. some of the other pizzas that they had tried we're also just okay. One of the only highlights was the pita bread that was brought to our table when we arrived - it was piping hot.
Maybe it's just growing pains. I will give another location a second chance.