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  • My wife took me last night for my birthday. Decided to try it as an alternative to other steak houses (you know the one...). Decor and ambiance is quite nice. Hostess seated us, and provided us menu. My menu has some kind of stick residue on it. Server, Michael came over, made mention of the drink specials. Ordered a Whiskey Sour and my wife had a pink lemonade. Both drinks, quite good. We shared the Lobster Scallops and Gorgonzola Dip. Not bad - recommend you ask for Lemon along with it. Very Rich. My wife and I both decided on the Dinner, she chose the Gorgonzola Filet, I picked the prime rib. My wife went with the Fries and Vegetables, me, Wasabi Mash and a loaded baked potato. We also both decided on the Cesar salad. The Cesar was horrible. So much garlic that it over powers everything. Michael tried to replace it with a lighter dressing. It only tasted like a watery salad. When the mains came, what were were expecting was a well prepared plate. The fries were well above a normal portion and were shoestring cut. Something maybe more suited for a take out burger place. The Demi Glaze red wine reduction tasted charred and burnt. The premium Gorgonzola sauce amounted to maybe a table spoon. The bowl of fries had most of it caked on the side. The seasonal vegetables were green beans. Boiled, and squeaky. The prime rib was incredibly fatty and the 1800 degree sear had no impact due to the fact that it sears gristle. Michael tried to make things right. He was a great server. The restaurant let him down. The table salt shaker was broken, no side plates ready on our table. Michael had the manager come over (who never introduced himself). He squatted down and told us about the 1000 positive ratings the Chop restaurant had received. As my wife was explaining her experience, he interrupted her to find out my thoughts. Incredibly dismissive. He said I want to make this right... he came back with a 3 piece dessert (mini creme brulee with berries, a chocolate tort and and a bundt cake with ice cream). Nothing incredible, but, not bad. He offered to be his guest the next time we came in. Left us with a card and a $50 certificate off the next meal. As far as making my 44th birthday memorable, it was. Unfortunately, not for the right reasons. With as many other steak houses out there, I don't believe that I will be making Chop a priority on places to go.
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