I love Craft and they have such great service! I'm a regular morning coffee-to-go customer. One day, it took longer than usual to get my coffee, and they gave me a coupon for a free coupon to make up for it! Totally surprised me with it and I realized then that they really care about their quality of service. Every time I've eaten there, the servers are super friendly and the food is great. Definitely a must-experience if you're in town!