Cannot recommend this company enough!!! We called The Repair Guys to come out and repair a tile that had fallen from the edge of our roof right before the holidays in early December. Ryan answered our call and Steve came out the same afternoon to take a look. Steve took photos to show us exactly what was going on and what needed repairing on both our tile roof and flat patio roof. Knowing the roof was nearly 20 years old, we expected we'd have to get some work done. We were given a very fair estimate the next day and decided to go ahead with all of the work recommended to us. We never once felt pressured or like we were being "up-sold," but given a fair assessment as to what truly needed to be done to repair and extend the life of both the tile and patio roof. The guys came out right away the following week (it was SO nice not to have to wait until after the Holiday season was over), and they did an excellent job! Both Ryan and Steve were extremely professional, prompt and very considerate of our time. The repairs themselves were excellent and Steve took the time to email us the before and after photos the same day the work was finished. We have already recommended The Repair Guys to some friends and will definitely use them again!