Brandon at the ticket exchange center made this experience the best I could hope for. He assisted me in obtaining a Sonic the Hedgehog beanie and tee shirt for my 7 year old daughter (who can't seem to get enough of the blue, spiky headed, dude) after the upstairs kiosk had closed for the day. There are a myriad of games to enjoy. Our group consisted of ages 7 to 30, and the five of us enjoyed every minute of the three hours we spent there. If I had more than two thumbs, they'd all be up!