We go to this location on a regular basis because it is nearby my house. Normally I would give them three stars because they do a decent job. Today I had a horrible experience, therefore the one star. I ordered two of the one dollar stackers. They were horrible; the tortillas were chewy and dry and I was unable to eat the food.
I went back a couple hours later to ask them to replace it with a couple of tacos. The person at the drive-thru asked the manager in the manager replied "no". After arguing with the girl for a couple of minutes she asked me if I had my receipt, to which I replied "no, you never gave me one." The person at the drive-thru was the same girl that helped me a couple hours prior. As a matter fact I gave her a $50 bill and she was unable to give me correct change. I asked her if she remembered me and the $50 bill and she looked at me like a deer in headlights.
At that point I was beyond pissed. They were arguing over two dollars in food, and that's not even their food cost, that is what I paid for it. Finally a girl named Sherry came over and couldn't believe they were arguing with me over two tacos. She was wonderful... She replaced my inedible stackers with two tacos.
I just cannot believe this is how they service their customers.