I enjoy this location more than most, and have been a member for over a year which is a first for me! My "home" gym is Gastonia, but I prefer this one.
The ONLY reason I don't give it 5-stars is because I wish the upstairs 30-minute circuit training was better regulated by staff. I absolutely love that the circuit workout is an option but there are always people in the area sitting and texting - and while I don't mind at all that the people are using the machines out of order - I wish there was a better effort to be more aware of those that do want to complete the circuit workout as instructed. Sometimes I politely ask people that are just sitting to move, or I just skip a machine and go to the next. But the thing that is disappointing is my workout gets reduced from 45 to 25 minutes due to people not actually using machine and texting for too long (meaning sometimes they will sit for 3-4 cycles). This is the only issue at this location that affects my workout and experience.
If that can be helped, this place is 5 stars to me. If not, I'll still come and hope that those that are in that area chose to be more aware of the time they waste.