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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I called a few days ago to make an appointment. I mentioned to the man on the phone that I had purchased a groupon for a full color, cut and style. I am new to Charlotte and thought purchasing the groupon would be a good way to discover a great hair stylist that I could see every 6 weeks. When I arrived today at 1pm, the girl Jennifer came over to me and said she was running a bit late. She then asked me how was I going to pay. I told her I had a groupon and she said in a very snarky tone that she doesn't do those anymore! I told her I had mentioned it when I booked my appointment and she said there was a mistake. She said she would be WILLING to do my hair anyways at her full prices. It seemed like she was looking down on me because I had a groupon. I didn't feel comfortable and felt like her attitude around groupons was unprofessional. I told her no thank you and left. This was my only day off in 8 days. I am a very good tipper and would have been a regular client had I enjoyed the experience. Instead I was made to feel like a less than person because I bought a groupon. I left this salon feeling very upset. Groupons are great ways to establish good clientele and yes I know that sometimes they attract a lot of cheapskates but this was not the case with me. I had even asked when I called in for my appointment what the price originally would be to get this service and made sure that I had enough cash in my purse to tip 25% -30% of the original price. I am disgusted and I hope this salon owner speaks to her employees about how to treat people. Do the math, one groupon would have equaled a cut and color every 6 weeks plus tip. Hopefully I will find a stylist that appreciates and values new clients.
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