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| - While their coffee is fantastic and their bagels are good, the service could use improvement. I've been a regular at this Einstein location for a year and a half now, since I moved back to the Southwest side of town. Never once do they remember my face, name, or order preferences. They're not even friendly. They might as well greet customers with a, "Neeext!" Furthermore, they are painfully slow at getting the orders through, but this was the price I was willing to pay for good coffee and bagels for a long time. Lately I've been venturing out to try some of the independently owned coffee shops, such as Holley's Cuppa & Baguette Cafe, with wonderful experiences.
If this happens to be on your way, I wouldn't discourage stopping, but certainly don't make a trek to seek this spot out.
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