More like a 3.5.
Very disappointed in their customer service this time around. My fiance and I bought a dozen macarons on Sunday and unfortunately the rose one had no flavour in it. I get mistakes happen. Today I went back, specifically to bring a friend to the store, and I happened to mention the issue. I was told "oh the rose flavour is really light"...I told the employee that I had purchased macarons at Nadege many times and know what the rose tastes like and it tasted like nothing on Sunday. I wasn't offered anything for the mistake. I think if they knew I approached them about ordering a macaron tower for my upcoming wedding, I would've been treated much, much differently. Even though I bought a friend to buy a dozen macarons and bought an item myself.
I guess they don't value my loyalty or judged me by my cover (on the way back from work as a barista and looked a bit disheveled)? it really felt like she was treating me like a liar looking to get free stuff instead of a loyal patron pointing out an issue and expecting a resolution.