The service is alright nothing really to complain about that. However, i did call to ask to see if my order could be picked up at 2 not 5 and they said that's not possible unless I go pick up at main location so no biggie I'll pick up in the morning and to find out I dry cleaned my sweater and in return the clip to sweater I dry cleaned is not how I left it. The hook that holds the sweater in one piece is now ripped off. Won't be returning.