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  • I had my iPhone battery replaced due to a recall. My review is 1 star due to the following 2 reasons: a) they should not return the phone with the new battery at 14% battery life. It should be at least 50%, b) there should be a mutual physical inspection of the device when you turn in the phone. Although I had a minor chip in the protective glass surface, when I got the phone back there was a hairline crack across the entire protective screen. I know my iPhone to the best and the hairline crack was not there when I turned it in. The person who returned the phone to me said it must've been there before due to the chip. It wasn't there, but there was no inspection at check-in and so it was Apple's word against mine. I feel they need to change this policy. This issue will cost me $40 plus hst. Not happy. Thank you
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