Awesome cup of coffee! I visited Cleveland last weekend for the first time in many years and it has definitely changed! Pour was right across the street from my hotel so we stopped in on Saturday morning for coffee and bagels. The barista was very friendly and helpful - no attitude like you often find in NY. My latte was perfectly made and I loved the bagel with the thyme and pepper cream cheese. So much better than the "free" coffee and breakfast at the hotel. I will definitely return next time I am in Cleveland.