I have been meaning to come by here since it's next to my friendly neighborhood Harris Teeter. I came when my normal place couldn't get me in. I called ahead and they said they weren't busy at all. However when I came inside twenty minutes later they were full. I waited about fifteen minutes for a nail tech. TIP: When you come in-write what you want on the tickets at the reception desk. I had a gel nail done and the tech stabbed me while scraping my nails. I started bleeding. She didn't do it intentionally and she did apologize, but I know she was rushing since there were people waiting. Also since she was rushing, she had to do some of my nails over again. The spa is clean and looks great. Its also enormous. I will be back but hopefully can come when it is less busy.