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  • The overall appearance and atmosphere of the place is nice. It's open with adequate lighting, and a play area for kids! However, that is about the best I can say for Joe's Crab Shack. The hostess became our waitress and it was obvious that everyone was in a hurry, even though the restaurant was only 1/3 full. She checked on us frequesntly to get our order, only reread off the menu to answer our questions and after the food quickly arrived she was almost no where to be seen. We were each given 1 refill on our drinks without being asked if we wanted them or anything else. The steampot was a joke, and after making it known she had the manager come over who did nothing but joke around. I ordered the fish and shrimp. The fish was lightly breaded, but crumbled apart when I tried to eat it. Fish did not have the best flavor either. The shrimp was great, but then I was again disappointed in the fries as they were not crispy, but limp and chewy. Husband ordered the steampot with crab legs, veggies and sausage. Sausage and veggies were great! Crab legs were absolutely dismal. The snow crab legs were short and extremely thin, like a ball point pen. The queen crab legs were a bit better than the snow crab, but not by much. It was more work to get out what little meat was even there than it was worth. Horribly overpriced, not filling, poor value. We ordered the fish and chips for our daughter from the kid's menu, which was the best value in our order. Her fish was beer battered, crispy, very tasty. The fries were the same, limp and chewy. in summary, we will not be back. The food is nothing special, very over priced, and we left without getting so much as an apology from anyone.
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