I love this place after having it in flagstaff and lake Havasu. When this location opened by my new house I went every week!! I'm vegetarian and finding good cheap healthy food Togo is HARD! I love the tofu! It's organic and non gmo. There were these two blonde girls that worked the locations opening. They seemed like the only two employees for a while. They ALWAYS made me the best super charred tofu! It was like seriously BLACK. I love it extra burnt.
The last time I went to this location the girls were not there, and it was an entire new staff. I asked for my usual,extra extra charred tofu. And I swear only ONE side of the 6 was lightly "charred". I was so annoyed when I got home I cooked it on my grill to crisp it which took away from the point of them correctly making my order.
I just went today. And there was another set of new staff. Lol. And it was two young males. I explained my past experience and wanted to make sure they understood how I wanted my order. The young man who made my chicken bowl was so nice and said I would absolutely get everything I asked for .
I got home and I SWEAR not ONE piece had a CRISP. And almost every piece was basically raw tofu. So annoyed with this place and I seriously LOVE flame broiler. Any other location is an hour away. Please tell me this is extra extra charred. I even cooked it in my wok to crisp it with extra sauce. Sadly will still come to pester until they get it right, seriously NOT that hard...