So being from out of town and seeing this place on several Food Network shows I thought there had to be something behind the hype. Well I'll break it down like this.
Food - B I had big hopes for what looks to be an amazing sandwich but it fell flat. I do like that you can select your meats but the fries on the sandwich are bland. The slaw is a nice addition, and the meat is decent. It's a great idea to combine your meal between bread but it needed more flavor. You get a large portion so that's a bonus. The street fries again look tasty but just don't hit the mark. Kids chicken strips were standard frozen tenders, nothing great.
Staff - B- It was busy as these places always are but the waitress was gone forever in between our order and getting the check and paying. Took way too long to get out the door. She was nice and explained the story and how the place works but with the no nonsense attitude you expect.
Atmosphere = A- They defiantly support their city. It's all Pittsburgh. Nice bar area and packed so the locals must like it.