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| - I love my Mini Cooper! But I HATE the fact that this is the only Mini dealership in Vegas. While I did not buy my Mini from here, I did bring it in when I did have a weird transmission problem start happening. And that's where the nightmare began...
About 6 months ago my car decided to say "fuck you" to my fourth gear and would just rev up to 5K+ in third before shifting to fifth. Knowing that shit is not normal and not good for the longevity for my ride I brought it in here. They diagnosed the problem after a few hours, it was a computer malfunction so they reprogrammed it to fix that. Not bad, that saved some money and headache I thought I was about to experience. But when they called me, I was presented with a laundry list of alleged problems that my car had.
Everything from and oil leak to a blown thermostat to power steering malfunction. And I was even told my relatively new tires and brakes were shot. Total cost: $4,800. Now I'm no genius, but something tells me if I have a leak, I'm going to see some fluids and drip spots in my garage. I had none. Also If my thermostat is blown I'll notice it with a loss of coolant and/or my gauge would read differently. Neither were happening. And my tires and brakes had maybe 2000 miles on them, so I know they're ok. But I was led to believe my car was going to brake down and blow up on the way home...typical crock of shit mechanic jargon.
I had a third party warranty plan I had just purchased a few months prior so the dealership called in an inspector. At this point we're at day 3 mind you. The inspector comes in the next day and surprise surprise, he doesn't see any of these new problems. So he denies the work order, and then my second headache happens where the warranty company accuses me of being in cahoots with the dealership and they cancel my warranty plan in fear of fraud. So that became a whole back and forth thing for days and I was out hundreds of dollars there, but that's a story for another day.
Back to the dealership...I go and pay for the computer recoding and the few other fees charged for the inspection that the warranty company will not cover now. I still get harassed by the dealership over how my car is going to blow up on the way home unless I have them fix it right then. But I pay my bill, give them a nice fuck you, and go about my way. I go home and thankfully learn about Kensington Motor Cars so I brought my car there to get checked out. None of the problems mentioned by the dealership were wrong, thou it did have a small problem with something the dealer didn't even mention.
So the moral of the story is, if you have a Mini Cooper and it has a problem, DO NOT come here to see about it unless you like being lied to and spending unneeded money. There are much better and more reliable places out there to help you out.
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