I guess you get what you paid for. Need to take two shuttles to get here from the airport. Their shuttle driver drives like crazy. Very slow service, from when I get on the 1st shuttle to when I got in the rental car, 1.5hr. And there was only 1 person infront of me at their counter. They will try to upsale you on upgrades, excessive insurances and add-ons. And the car was a joke, even is the current year (2016) model. Stain interior, broken front AND rare bumpers. Trunk lid was bent and hard to close, the engine hood was bent too. Not to mention all the scratches. It looks like the car just came back from an accident or something. And they said that was the only car they had left, take it or pay no show.