Never in a million years did I think I'd review a shoe shine place. Certainly not one at an airport shoe shine, which is usually like fast food- very standard. Executive Shoe Shine truly shines!! The extra steps taken, the extra love shown to a few spots that had chipped, all of it was great!! My shoes look better today than when I got them, if that's even possible. Now I'll have to invent ways for my company to send me out to Charlotte. For those who call Charlotte home, you are LUCKY. The rest of us don't have it so good.