I chose to ignore the bad reviews because I loved the furniture I picked out....big mistake.
I needed furniture as soon as I moved in, so I placed an order 1 month early and scheduled a delivery for 8/4/13 (my move in date). Ashley Furniture chose to change my delivery date to 2 weeks later and NEVER INFORMED ME. I've tried talking to multiple people, but all they can say is the earliest we have available is the 17th. How is that ever ok? Will be cancelling my order and never purchase from Ashley Furniture again.