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| - The people that work in this post office are the reason people use the U.S. mail less and less. The customer service here is horrible, the staff is rude and in general lazy. I have been here multiple times but my visit on 1/29/15 was by far some of the worst acts of customers service I have seen in my entire life...
First off...this place is only open till 4:30pm. Not 5pm...4:30pm....so if you think your going to get there after a typical work day you are sadly mistaken.
I pulled in right at 4:30, I went to go in, there were still people inside, and the door was open, immediately I had 3 representatives yelling "We're closed, you need to leave!"
Now bare in mind two out of these 3 people had customers in front of them. At that time a women comes up to me and says, "I am 87 years old, I was driven all the way from Mesa to pick up a check that is here waiting for me, I had to find a ride, I need the money real bad to pay my bills, I don't know when I can come back and they said that because I got here after 4:30 they could not help me!" I looked at my watch 4:37.
So she must have walked in here like a minute after 4:30 because I walked in an had literally been in here about a total of about 2 minutes from the time I parked.
She was practically in tears. I told her I thought it was ridiculous, I turned and walked out. What could I do?
The people here all need to be reprimanded, the Asian guy is the worst. The guy barely speaks English, how the hell did he get a job working for the U.S. government. And he never wants to do anything, I had bought some postage online and wanted a receipt for it saying they were processed, and he told me he couldn't do it, I had to get a supervisor just for a receipt...Hello. I made a transaction here...I want a record of it. Most the time I have been here they are really understaffed and service is slow, even when it is empty.
This place is a joke. Everyone here should be laid off, fired or retired.
For the amount of money these people get paid to basically push buttons, and sell stamps, the retirement they have being government employees and to treat the people that come here like second class citizen is truly unacceptable. DON'T GO HERE EVER.
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