Horrible customer service! I was hung up on and told they would not escalate my call. Our system hasn't been working properly for over 3 weeks and we are told another 5 days until some can schedule us with a provider! Our electrical bill will be 3 times the amount since our solar isn't working properly and no one at sun run cares! They say at the end of our year calendar if the system doesn't produce what they say it will we will get a credit. How does that help us with our electric bill this month? The install was a horrible experience with people who didn't care and threw trash all over our yard.