| rev:text
| - I'm really bummed this place didn't work out because we are in need of good Greek food on this side of town. The Little Greek had a yelp deal that I purchased for $15 and it ended up getting fully refunded. Hubby and I stopped by for lunch and after walking inside we quickly noticed that there were no chairs or tables. There was a guy working (said his name was Nick) and he greeted us from the back and said they take to-go orders only. Well, OK we can eat in our car it's not like we haven't before, so hubby and I asked if they had any menus since there was no menu board, only posters promoting the frozen gyro meat they use. The guy said the owner, Mona doesn't wasn't to spend anymore than she has to, so she prints menus at home. I honestly don't mind at all that the owner prints the menus at home, plenty of other places have printed menus and to-go menus, I just wouldn't have minded if they also had some type of menu/pricing posted.
Greek Salad ($6.50) - Menu said this has lettuce, tomatoes, cucumbers, feta cheese and homemade dressing. I had never seen a Greek Salad with no olives, so that was kind of odd. I ordered 2 of these salads.
Gyros Works ($7.79) - Lamb/Beef, tzatziki sauce, tomatoes, onions and feta wrapped in a pita. There wasn't any chicken on the menu, lamb/beef was the only option. Boo. I ordered 2 of these and they had a buy one get one free special, cool! Hubby customized his a little since he doesn't like tzatziki sauce or tomatoes and the guy taking our order seemed happy to make it the way he wanted.
I also picked out some goodies from the glass case. A couple different kinds of Baklava ($4.99 each), some assorted pastries and chocolate. After picking them out I asked what the difference was between all of the baklava in the case. He said the only difference is the supplier it comes from. He said the owner does sometimes make baklava, but most of what was in the case is stuff that comes pre-packaged and ready to be sold. Very disappointing that a local place wouldn't make their own baklava and pastries all of the time instead of getting from elsewhere.
After paying AND leaving a generous cash tip in the jar, The guy yells from the back that they do not have enough gyro meat. Looking at the meat on the rotisserie there was only scraps left. He then tells me they have no lettuce or tomatoes for the salads. He said the owner was gone grocery shopping and would be back shortly and apologized for forgetting about the lack of veggies and meat. I asked him why he would even take out order and our money knowing that he was out of so much stuff?! He said he just simply forgot and then brought a single chair from the back to sit on while waiting. I guess hubby and I were supposed to take turns with the one chair? At this point a couple came in that placed a phone order for 2 salads and now they were told to wait because they had no lettuce or tomatoes and there I was sitting in a chair while hubby and the 2 customers stood waiting... awkward! During the time we waited the guy just kept saying "hang in there I'm so sorry the owner will be back I promise" and after hearing this and waiting 40 minutes, I had enough. I asked for a refund and the guy asks me if there is anything he can do to avoid giving me a refund. I said no, I just wanted a refund because we had waited far longer than we should have and I was very unhappy about the experience. He ended up giving me a refund and asked if I'd come back to try them again and I responded that "I will not be back, but I hope that you enjoy that cash tip I left in the jar after we placed our order" and he responded "yes, I will thanks" and I just kind of shook my head and walked out. I walked out with no food, no goodies yet still managed to spend money with the tip I left. I waited until they had been open a couple of weeks before stopping by hoping any kinks they had would be worked out. Obviously they have more than a few kinks to work out and communication is really key. Employees need to know what's available before taking orders and money. I heard this guy on the phone with the owner, so she was aware customers were waiting and what they were out of.
UPDATE: The owner Mona responded to my review and when you see it for yourself you will see how she lacks customer service and doesn't care about improving her business. She says Nick hasn't worked for her in months with no apologies about my experience. She mentions the menu being from Dec 2015 like that makes any difference? I always date my pictures to show when I had the experience. Anyone who sees my review will see I purchased a yelp deal so yes it was real. Yelp matters and not everyone has the same opinion, she shouldn't mention other reviewers liking the food it's tacky and shows she doesn't care about my experience meaning she certainly doesn't care much at all. If you like this type of food you should visit Shawarma House at Craig and Jones it's the best you will find in the area.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)