I took my daughter and her boyfriend here to have some relaxation before we started my daughter's 21st birthday celebration weekend in Vegas. The shop was easy to find. Like other reviewers, I was a little disappointed in the number of employees in the shop and the fact that it appeared to be in the midst of a remodel. The main gentleman (owner, I think), was very accommodating, but we were kept waiting about 45 minutes past our appointment time. My daughter and and I had gel manicures & we all had pedicures. We couldn't have our pedicures at the same time because there wasn't enough staff. I was disappointed that I couldn't have both my hands and feet done at the same time. Our appointments seemed to go on for a VERY long time! I would guess over 2 hours. I have to admit that my manicure was beautiful and it lasted for almost 2 weeks with NO CHIPS!! But I don't know if I would go back to this salon. There were actually several customers that came in when we were in the middle of our treatments, but they had to be turned away. Even someone with an appointment. I guess that this shop is pretty popular. But I just don't think I would return the next time I am in Vegas. I go a salon near my home in California and the ambiance is so 'spa-like', clean and relaxing. Unfortunately, my experience here was not exactly what I had hoped for.