I called because I needed a new sun visor for my wife's Miata (2006). I wanted to see if they had the part in stock. They did not but were willing to order it without a deposit or having to pay for it. They also priced match the internet price from Independence Mazda. I asked if they would also install the visor since it is somewhat complicated. They would, I scheduled an appointment and actually missed the first appointment. I called to reschedule and had the work done yesterday (5/20/15). The price was actually cheaper then I was quoted by a little bit. How often does that happen? I was in and out in under 45 minutes. I have no complaints and will go back next time we need anything for my wife's baby!